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Home > Case Study
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Problem
Payroll is expected to be accurate, without compliance
issues, and on time for thousands of employees spread
across hundreds of geographically dispersed locations.
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Unfortunately, this expense, number one for most companies,
often requires a great deal of time and money to implement.
Simply automating a manual process may not be the answer;
even if the change works well, companies dont always
pay attention to the system generated reports they receive.
So, why not have a system that, once installed, is tailored
to your needs? For example, you tell it what information you
want and, when it finds it, you get an alert, instead of having
to constantly look for the exception that somehow your boss
always finds first.
Solution
ActaView worked closely with Cignify to identify specific
labor management issues that, if addressed properly, could
help their customers save money. The emphasis was on addressing
those issues that could potentially have the largest bottom
line impact and provide management with insight into trends
and patterns for more proactive decision making.
Basic Time and Attendance Data:
ActaView integrated its product within Cignifys flagship
product PeopleNet ® , which now delivers real time labor
management exception information in the form of alerts. Cignifys
customers were interested in variance data for comparison
purposes. With hundreds of locations, headquarters liked the
idea of comparing performance among their sites. Through ActaView,
Cignifys customers may now compare missing punch data,
pay practice enforcement, and numerous other metrics they
have selected to manage their business. ActaView enables Cignifys
customers to manage and optimize their labor management practices
in a positive, proactive manner.
Advanced Labor Management Tracking:
ActaView and Cignify have deli-ered a flexible, customer driven
platform for growth. The starting point was basic tracking
and monitoring, followed by comprehensive labor management
analysis. Overtime labor is one example of information that
generally arrives too late to impact current month financial
expectations. With ActaView, the actual or real time data
is compared with budgets and forecasts. If the budget or forecast
is not on target, a proactive variance alert is sent to the
responsible person. ActaView then becomes a powerful management
tool delivering information ahead of time and allowing time
for communication and decision making that positively impact
the bottom line. The customer decides on the information to
manage, which can be changed at any time. When the problem
is fixed, the alerts can be changed by the customer, allowing
the system to manage a different area of potential concern.
Customer Care:
ActaView and Cignify have worked together to create a set
of metrics to better support their customers and the data
coming from People-Net ® . Cignify customer care representatives
may now proactively advise their customers in areas that positively
impact labor management and build strong, ongoing customer
relationships.
The Result
Cignifys customers win through increased access to information
that counts. Decision makers get timely information and can
take proactive steps to prevent unnecessary rework or financial
surprises. Cignify benefits from new features that customers
actually use and enjoy which further differentiates Cignify
from their competition. Together we have raised the bar of
what it means to provide world class labor management solutions
with the right tools for the right job.
ActaView
Corporation 7000 Central Parkway Suite 645 Atlanta GA
30328
Phone 770.551.1550 | Fax 770.551.1540 | e-mail: info@actaview.com
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