|
Home > About Us
|
|
ActaView
is a privately held Corporation. We were founded in 2000
. Our Headquarters are located in Atlanta Georgia. Our
focus is on delivering solutions that help our customers
improve customer loyalty, reach new customers and reduce
customer attrition. We do this by listening to our customers
and then providing world class solutions and services.
ActaViewThe New Way to View Customers. |
|
|
The
Internet has fundamentally shifted the rules of competition
for most companies. While the dot coms didnt topple
every industry, they did something far more radical. They
gave customers the power of choice. The competitive pressures
in this economy are intense. New products and services pop
up daily. Customers demand more. Profitability has never been
more critical. To survive, organizations must continue to
deliver excellent products, add new services, and compete
for paying customersand still turn a profit. All companies
face an ongoing problem of survival. The key to survival is
knowledge. It has been said that knowledge is information
with a purpose and in the right hands. Unfortunately, most
organizations simply get too little information too late to
change course. ActaView has a solution. We provide monitoring
tools that are targeted to the unique challenges that companies
face.
Picture this: Its midmonth and your organization is
off track for meeting service levels. If youre lucky,
you may see these signs next quarter. With ActaView, youll
know where performance stands daily, even hourly. ActaView
provides real time customer satisfaction and profitability
metrics while there is still time to act. ActaView searches
for potential problems across the enterprise, compares actual
performance against targets, and then predicts where youll
end up based on current trends. Painlessly and without reams
of useless paper reports. ActaView helps companies solve their
service and profitability problems. We offer out-of-the-box
solutions that are ready to go, along with customization services
to meet any situation.
ActaView
Corporation 7000 Central Parkway Suite 645 Atlanta GA
30328
Phone 770.551.1550 | Fax 770.551.1540 | e-mail: info@actaview.com
|
|
|